← Beating

Support

We're happy to help with anything about Beating.
✉️
We usually reply within 1–2 business days.

Frequently asked questions

The app shows no heart-rate data — why?
Beating reads from Apple Health. Make sure you granted access in iOS Settings → Privacy & Security → Health → Beating, and that your iPhone/Apple Watch has recorded heart-rate data. Then pull to refresh on the home screen.
How do I see my data on Mac?
Your data is captured on iPhone and synced via the cloud. Open Beating on your Mac (signed in with the same sync key) to view it on the big screen.
I reinstalled or got a new device — how do I get my data back?
Your sync key is stored in the iOS Keychain and usually restores automatically. If your groups don't appear, open Settings → Family → Data Recovery and tap “Recover from cloud”.
How do I delete my account and data?
Go to Settings → Account & Legal → Delete Account. This permanently removes your account and all cloud and on-device data.
How do I enable the weather on the home screen?
Tap the weather area at the top of the home screen. Beating will ask for location permission and then show your city's current temperature.
Is my health data private?
Yes. Your health data is only used to provide the app's features, is never used for advertising, and is never sold. See our Privacy Policy.

Requirements

iPhone / iPad on iOS 17 or later, Mac on macOS 14 or later.

支持与帮助

关于 Beating 的任何问题,我们都乐意协助。
✉️
我们通常会在 1–2 个工作日内回复。

常见问题

App 里看不到心率数据怎么办?
Beating 的数据来自 Apple 健康。请确认已在 iOS“设置 → 隐私与安全性 → 健康 → Beating”中授权,并且 iPhone / Apple Watch 已记录心率数据;然后在首页下拉刷新。
怎么在 Mac 上查看数据?
数据在 iPhone 上采集并通过云端同步。用相同同步密钥在 Mac 上打开 Beating,即可在大屏查看。
重装或换了新设备,怎么找回数据?
同步密钥保存在 iOS Keychain 中,通常会自动恢复。若家庭组没出现,可进入“设置 → 家庭组 → 数据恢复”,点“从云端恢复数据”。
如何删除我的账户和数据?
进入“设置 → 账户与法律 → 删除账户”,即可永久删除你的账户以及云端与本机的全部数据。
怎么开启首页的天气?
点击首页顶部的天气区域,Beating 会请求定位权限,随后显示你所在城市的当前气温。
我的健康数据安全吗?
安全。你的健康数据仅用于实现 App 功能,绝不用于广告,也绝不出售。详见隐私政策

系统要求

iPhone / iPad 需 iOS 17 及以上,Mac 需 macOS 14 及以上。